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Crew Tracking & Field View ​

Crew Tracking provides dispatchers and office staff with real-time operational visibility into crew progress, job statuses, and field locations.

The Crew List View ​

Located under Operations → Crew List:

  • Shows all active field crews for the selected day.
  • Displays crew leader name, assigned technicians, and assigned vehicle/equipment.
  • Real-time status indicators:
    • 🟢 On Site: Currently clocked into a job.
    • 🟡 In Transit: En route to next property.
    • ⚪ Idle / On Break: Clocked into lunch or yard time.
    • 🏁 Route Finished: All assigned jobs completed.

Field Job Execution (Crew Leader Workflow) ​

When crew leaders arrive on site:

  1. Open PrairieHQ on their mobile device or tablet.
  2. Select the current job from their daily route list.
  3. Tap Start Job: Records exact arrival timestamp and GPS location.
  4. Review property notes, gate access codes, and service check items.
  5. Record site photos (before/after) if required by the customer contract.
  6. Tap Complete Job: Records exit timestamp, total person-hours consumed, and any field notes.

Live GPS & Map Tracking ​

Under Operations → Job Tracking:

  • Interactive map showing today's service locations and route progress.
  • Color-coded pins indicate pending, in-progress, and completed stops.
  • Allows dispatchers to answer client inquiries ("When will the crew arrive?") with accurate live data.

PrairieHQ User Documentation & Field Service Operations Guide